Top 5 Personality Traits of a Spokesperson

Top 5 Personality Traits of a Spokesperson

Finding someone to speak for your company can be a challenge. Not everyone has the ability to stand in front of strangers and clearly and concisely explain what is going on. A strong, enigmatic spokesperson is vital if you want to build reputation and standing of your...
Do You Know Your Rights As An Interviewee?

Do You Know Your Rights As An Interviewee?

If you’re the subject of a media investigation, you will probably be the last to know. Over recent weeks I have been helping a client who has been the subject of a lengthy investigation by broadcasters. The client was informed of the allegations just a few days before...
Is your business prepared for a crisis?

Is your business prepared for a crisis?

Business Preparedness: Does your crisis management plan exist? And does it include crisis management training? What constitutes a crisis for a business can take many forms. Loss of a reliable supplier for a service may cause a number of problems but it won’t...
A Tale of Two Sorries

A Tale of Two Sorries

HEATHROW AIRPORT Here’s a rare thing – the BBC’s security correspondent Frank Gardner praising Heathrow airport for their swift actions in response to his complaint about delays in unloading wheelchairs. Heathrow airport, he said on the Today programme “reacted...
BREXIT – WEARY MAY NEEDS TO LOOK HAPPIER

BREXIT – WEARY MAY NEEDS TO LOOK HAPPIER

Theresa May does not look like a woman enjoying her job. With vipers posed to strike from all sides of her own party not to mention the opposition and the opposing EU negotiation team- her job is an impossible one. But the problem is she looks worn-down and visibly...
MEATY MISTAKES IN A CRISIS

MEATY MISTAKES IN A CRISIS

In a crisis – communication is all. This is not just communication with the media but with stakeholders too. Battening down the hatches, ignoring phone calls and retreating from the mounting clamour – is the very worst thing to do – however tempting. This is a...