Are There Any Rules When It Comes to Crisis Communication?

Are There Any Rules When It Comes to Crisis Communication?

With the speed at which information travels in today’s modern world, what constitutes a crisis has changed and being able to respond in a timely manner as a business has become increasingly mission critical. It is not just major events such as data breaches or...
How Media Training Can Help Keep Your Brand in the News

How Media Training Can Help Keep Your Brand in the News

Most businesses don’t have exciting news to announce every day of the week. Getting media coverage when there’s nothing much happening can be challenging. But there are a few ways you can stay in the public eye if you are willing to put the work in. We discuss this...
How to Deal with a Personal Question in a Media Interview

How to Deal with a Personal Question in a Media Interview

It might surprise you to learn that spokespeople often have different personal views than the ones they are trying to get across on radio, TV or print media. Politicians in particular sometimes need to tread a narrow path between their party line and what their...
How to Say ‘I Don’t Know’ in a Media Interview

How to Say ‘I Don’t Know’ in a Media Interview

Despite all the best preparation, there will be times when you get asked a question in a media interview that you just don’t know the answer to. This can be a frightening experience if you are not prepared for it. There is the temptation to try and fashion an answer...
What is a Bridging Phrase and When Should You Use It?

What is a Bridging Phrase and When Should You Use It?

Media interviews, whether they are for TV or radio, can be challenging. Difficult questions are often asked. If you’ve watched recent interviews on the news with the Government during the Covid pandemic, you can understand how these can make ministers apprehensive....