Are There Any Phrases You Should Use in A Media Interview?

Are There Any Phrases You Should Use in A Media Interview?

There are a lot of do’s and don’ts when it comes to media interviews, but a lot of them will always be dependent on the context of the content of the interview. There are however some phrases that can be used either as a bridging phrase, to link to another comment or...
How to Deliver an Effective Apology

How to Deliver an Effective Apology

Saying sorry to someone in a personal setting can be tricky but when the sorry comes from a company, it can be even more difficult.  Overdo it and you can seem insincere but underdo it and the whole thing can get worse.  That’s why delivering an effective apology is a...