Is your business prepared for a crisis?

Is your business prepared for a crisis?

Business Preparedness: Does your crisis management plan exist? And does it include crisis management training? What constitutes a crisis for a business can take many forms. Loss of a reliable supplier for a service may cause a number of problems but it won’t...
A Tale of Two Sorries

A Tale of Two Sorries

HEATHROW AIRPORT Here’s a rare thing – the BBC’s security correspondent Frank Gardner praising Heathrow airport for their swift actions in response to his complaint about delays in unloading wheelchairs. Heathrow airport, he said on the Today programme “reacted...
BREXIT – WEARY MAY NEEDS TO LOOK HAPPIER

BREXIT – WEARY MAY NEEDS TO LOOK HAPPIER

Theresa May does not look like a woman enjoying her job. With vipers posed to strike from all sides of her own party not to mention the opposition and the opposing EU negotiation team- her job is an impossible one. But the problem is she looks worn-down and visibly...
MEATY MISTAKES IN A CRISIS

MEATY MISTAKES IN A CRISIS

In a crisis – communication is all. This is not just communication with the media but with stakeholders too. Battening down the hatches, ignoring phone calls and retreating from the mounting clamour – is the very worst thing to do – however tempting. This is a...
MICS Bite!

MICS Bite!

If anyone should have been alert to the dangers of the microphone – it is John Humphreys! His off-air banter with BBC’s North America editor Jon Sopel over the gender pay gap, has not gone down well! This is the latest in a litany of “open microphone” gaffs by...
Prepare for media interviews

Prepare for media interviews

How to get prepared for media interview efficiently  Time to prepare for media interviews, is the biggest concern to 80% of you who responded to our survey. That is good news! It demonstrates a real understanding of the importance of preparation as the key to any...