Client Feedback

After each session we ask delegates to rate the training for usefulness, expertise, enjoyment. We are delighted that 95% of all delegates have given us the highest rating of “excellent” across all categories on their feedback forms.
For many delegates the training session is the start of a long-term working relationship with Hawkeye Media. Our consultants are invited back to help with presentations, media strategy and yearly refresher sessions.

“We have worked with Helen Glanville of Hawkeyemedia on our Novartis account for the past five years. The crisis media training sessions with senior management were engaging, relevant and memorable. Her feedback was perceptive and delivered diplomatically! The simulated news bulletins, documentaries and training videos were delivered on time, on budget and precisely to brief. They not only look good but perform an important role in training the Novartis Emergency Management Team. Hawkeyemedia is our partner of choice”

Helen Shannon

Director OCTO – providers of crisis management training to Novartis Emergency Management, Basel, NOVARTIS

Helen is a fantastic media trainer who goes beyond providing just interview training. Her experience working as a journalist across both broadcast and print media is invaluable to the training, as she clearly knows what motivates journalists and can provide excellent interview tips and examples. Having worked with Helen across various businesses and with colleagues of varying media experience, I have found that she is quick to understand the issues and messages of the businesses that I work with and is able to provide relevant and direct interview tips. She is also great at helping to shape messages and identify interview opportunities. I thoroughly recommend working with her.

Kindra Hyttner

Senior media relations manager, Capita Group Press Office, CAPITA

We engaged Helen to provide media training and crisis media training to senior executives of the Radioactive Waste Management Directorate (part of the Nuclear Decommissioning Authority). The training programme was entirely bespoke designed to prepare executives for mission critical media interviews. The content and delivery of the training was exactly what was required. The interviews were extremely challenging but carried out in a very supportive and relaxed environment. All the delegates benefitted hugely with one commenting “it was the best training I have ever received”. Thanks to Hawkeyemedia, we now have a pool of spokespeople we can use with confidence.

Tonia Page

MD Page Relations – provider of PR services to Nuclear Decommissioning Authority, NDA – NUCLEAR DECOMMISSIONING AUTHORITY

“Our sales and product teams have their confidence back; they have a new way of researching effectively and developing our story which has revitalised us as a business and our clients’ confidence in our ability to lead them, not just respond to what they think they need.

Adrian Button

Managing Director of global aircraft engine over haulers GE Aviation, GE AVIATION

Surrey House Corporate Communication has worked with Helen Glanville of Hawkeyemedia for the past eight years in the areas of media and crisis media training, PR support, videos and video news releases. We have always found Helen to be reliable, highly professional and quick to understand complex issues. Among other work, Helen has provided several media/crisis media training sessions for senior executives at Sutton and East Surrey Water. Although some of the delegates were already highly proficient, there was a substantial improvement in their performances in terms of both messaging and delivery. The interviews were extremely challenging, replicating the toughest interviews executives would ever face. Despite the pressure, they all enjoyed the day. Helen produced a video news release for SESW which she then cut into a VNR and an excellent educational and promotional film. This provided a cost-effective and versatile series of videos. Following a day’s media training, we employed Helen to maximise publicity for Treloars, the highly regarded school and college for severely disabled young people. This resulted in unprecedented publicity ranging from an hour-long documentary to features on Newsnight and Blue Peter.

Stuart Hyslop

Managing Director, Surrey House Corporate Communication, SUTTON AND EAST SURREY WATER, TRELOARS, THE CHILDREN’S TRUST